How LatsTalk collects, uses, protects, and manages your personal information.
LatsTalk is a social communication platform that provides messaging, social networking, profile, group, media, and related features.
For purposes of applicable data protection laws, the entity or person responsible for determining the purposes and means of processing personal information should be identified as the Personal Information Controller (PIC).
Depending on how you use LatsTalk, we may collect or receive the following categories of information:
| Category | Examples | Why We Need It |
|---|---|---|
| Account Information | Full name, username, email address, password | Account creation, authentication, and account management. |
| Age / Birthday | Date of birth | Age eligibility verification, account recovery, and compliance purposes. |
| Account Recovery Information | Security question and security answer | Identity verification when recovering an account. |
| Profile Information | Profile picture, cover photo, biography, location, occupation, website, and other information you choose to provide. | To provide social networking and profile features. |
| Communications | Messages, group messages, reactions, and related communication data. | To provide messaging and communication services. |
| User Content | Posts, comments, testimonials, images, videos, audio, documents, and other content you upload. | To provide the social and content-sharing features you request. |
| Technical Information | IP address, browser information, device information, timestamps, logs, and technical data. | Security, troubleshooting, fraud prevention, and service operation. |
Your LatsTalk password should never be stored as plain text. Passwords should be protected using appropriate cryptographic hashing mechanisms.
Security answers used for account recovery are also intended to be stored in protected form rather than as ordinary readable text.
LatsTalk may process personal information for purposes including:
Depending on the particular processing activity, LatsTalk may rely on one or more lawful bases recognized under applicable Philippine privacy law, including:
The Philippine Data Privacy Act recognizes several criteria for lawful processing, including consent, contractual necessity, legal obligations, vital interests, and legitimate interests in appropriate circumstances. :contentReference[oaicite:1]{index=1}
LatsTalk is a social platform. Information that you intentionally publish through a public profile, public group, public post, comment, testimonial, or similar feature may be visible to other users or other persons depending on the privacy settings and functionality of the relevant feature.
You should therefore avoid publishing information that you do not want other people to see.
LatsTalk processes messages and related communication data to provide the messaging services requested by users.
Private communication should not be assumed to be completely inaccessible to the service provider. LatsTalk may process or access information where reasonably necessary for service operation, security, abuse prevention, troubleshooting, legal compliance, or other purposes permitted by applicable law.
When you upload photos, videos, audio, documents, or other content to LatsTalk, the platform must process and store that content in order to provide the feature you requested.
Depending on the feature's privacy settings, your content may be accessible to other users.
You remain responsible for the content you choose to upload and share, subject to the LatsTalk Terms of Service.
LatsTalk does not intend to sell your personal information as a product.
Personal information may nevertheless be disclosed or made available where necessary for legitimate and declared purposes, including:
Where third parties process personal information on behalf of LatsTalk, appropriate contractual and organizational safeguards should be used as required by applicable privacy obligations.
LatsTalk aims to implement reasonable and appropriate organizational, physical, and technical measures to protect personal information against unauthorized access, alteration, disclosure, destruction, loss, or other unlawful processing.
Security measures may include access controls, password hashing, authentication controls, server security, logging, backups, and other safeguards appropriate to the nature and risks of the processing.
The National Privacy Commission emphasizes the need for reasonable and appropriate measures to protect personal data against natural and human threats, including unlawful access, misuse, destruction, alteration, and similar risks. :contentReference[oaicite:2]{index=2}
LatsTalk retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to provide the requested services, to comply with legal obligations, resolve disputes, enforce agreements, maintain security, or for other legitimate purposes.
Different types of information may have different retention periods.
When personal information is no longer required, LatsTalk should securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements and operational needs.
LatsTalk may use cookies or similar technologies that are necessary for login sessions, authentication, security, preferences, and website functionality.
Additional cookies or technologies may be introduced as new features are added to LatsTalk. Where required, appropriate notice or consent mechanisms will be provided.
Subject to applicable law and any lawful limitations, LatsTalk users may have rights concerning their personal information, including:
The National Privacy Commission recognizes the data subject's right to be informed and identifies access, correction, objection, erasure/blocking, portability, and other rights under applicable circumstances. :contentReference[oaicite:3]{index=3}
To request access, correction, deletion, objection, or other privacy-related assistance, contact the LatsTalk privacy contact using the information provided below.
To protect your account and other users, LatsTalk may need to verify your identity before processing certain requests.
LatsTalk currently requires users to meet the minimum age requirement stated during registration.
LatsTalk collects a user's birthday during registration to help verify eligibility and may use it as an additional account-recovery factor.
Users must provide truthful and accurate information during registration and must not create an account if they are not legally eligible to use the service under the applicable requirements.
If LatsTalk experiences a personal data breach or security incident, we will assess the incident and take appropriate measures in accordance with applicable law and regulatory requirements.
Where notification is legally required, LatsTalk will follow the applicable notification requirements and procedures.
LatsTalk may contain links to third-party websites, services, applications, or content.
Third-party services have their own privacy practices and policies. LatsTalk is not responsible for the privacy practices of third-party services outside its control.
LatsTalk may update this Privacy Notice from time to time as the platform, its features, processing activities, or applicable laws change.
When material changes are made, LatsTalk may provide appropriate notice through the service or other reasonable means.
The latest version of this Privacy Notice will be made available through LatsTalk.
If you have questions, concerns, or requests regarding this Privacy Notice or the processing of your personal information, please contact LatsTalk through the privacy contact provided above.